TWS’ Policies
Payment
The TWS online store accepts VISA, MasterCard, Discover, American Express, and PayPal. Customers are also welcome to place their order by mail or phone. Orders placed by phone may be placed during regular business hours (Monday - Friday 9:00-5:00 CST). Orders placed by mail must send a money order or check and order specifications to the following mailing address.
Texas Weapon Systems, Corp.
10900 Research Blvd.,
STE 160C-32
Austin, TX 78759
Inventory
The inventory status of all products will be shown. If the product is available, it will be shown as “In Stock” and will ship within 1-3 business days from the order date, unless otherwise stated on the individual product page.
If a product is not available, it will be shown as “Back-Ordered”. If a product is back-ordered, you may request to be notified when back in-stock. Please use the provided field on the individual product page and enter your email address. Once the product is back in-stock, you will receive an email notification. All prices are subject to change without notice.
Taxes
Orders that originate from Texas & shipped to a Texas address will be billed Texas state sales tax at the local rate of 8.25%.
Order Cancellation
Orders may be cancelled any time prior to shipment. The cancellation may be done by phone or emailed to Support@texaseaponsystems.com. Please include the name the order was placed under and the order number stated at the top of the order confirmation/receipt. The order will be cancelled and the payment refunded. Once an order is shipped, it cannot be cancelled.
Warranty
TWS offers a limited lifetime warranty which covers materials and workmanship. This warranty does not apply to any product that has been modified, altered or damaged. This warranty excludes normal wear and tear, finish, or cosmetic damage. If you have a warranty or repair issue with one of our products, you may return the item for inspection. TWS will repair or replace the item at it’s sole discretion and return to the customer shipping prepaid.
Returns
Please reference the "Returns & Shipping" page on our website.
Refunds
Please reference the "Returns & Shipping" page on our website.
Shipping
Please reference the "Returns & Shipping" page on our website.
Export Restrictions
TWS does not export foreign retail orders. Foreign government/military sales will be shipped according to all applicable United States export law. Any diversion contrary to United States law is prohibited.
Privacy Policy
TWS does not share customer information. We do not sell, trade or share any of our customer’s contact or purchasing information.
Thank you for choosing TWS.
Quality AK parts designed and manufactured in the great state of Texas. Made with pride in the USA.